Refund Policy for Propel Nexus

At Propel Nexus, we value our customers and aim to provide them with the best possible experience. This Refund Policy outlines our guidelines regarding refunds for purchases made on our platform. We strive to be transparent and fair in our dealings with customers, and we want you to feel confident when making a purchase through Propel Nexus. Please review this policy carefully to understand your rights and obligations regarding refunds.

Eligibility for Refunds

We want you to be satisfied with your purchase from Propel Nexus. If you are not completely satisfied with your purchase for any reason, you may be eligible for a refund. Refund eligibility varies depending on the type of product or service purchased, as well as the specific circumstances of your purchase. In general, refunds are available for purchases that meet the following criteria:

• The purchase was made directly through Propel Nexus.
• The request for a refund is made within the specified refund period.
• The product or service is eligible for a refund based on the terms and conditions outlined in this policy.

Please note that certain products or services may be non-refundable or subject to additional terms and conditions. We encourage you to review the refund policy for each product or service before making a purchase. If you have any questions about eligibility for a refund, please contact our customer support team at [email protected].

Refund Process

If you believe you are eligible for a refund, please follow the steps outlined below to initiate the refund process:

1. Contact our customer support team at [email protected] to request a refund.
2. Provide proof of purchase, such as an order confirmation or receipt, along with any additional information requested by our support team.
3. Our support team will review your request and determine your eligibility for a refund based on the terms and conditions outlined in this policy.
4. If your request is approved, we will process your refund using the original method of payment. Please note that it may take some time for the refund to be reflected in your account, depending on your financial institution.

We strive to process refunds in a timely manner, but please be aware that processing times may vary depending on the payment method and other factors. If you have any questions or concerns about the status of your refund, please don't hesitate to contact our customer support team for assistance.

Refund Period

The refund period for purchases made on Propel Nexus varies depending on the type of product or service purchased. In general, the refund period begins on the date of purchase and ends after a specified number of days. The refund period for each product or service is clearly stated at the time of purchase and in the terms and conditions associated with the product or service. It is important to review the refund period for each product or service before making a purchase to ensure that you understand your rights and obligations regarding refunds. If you have any questions about the refund period for a specific product or service, please contact our customer support team for clarification.

Eligible Products and Services

Not all products and services offered on Propel Nexus are eligible for refunds. Refund eligibility varies depending on the type of product or service purchased, as well as the specific circumstances of your purchase. In general, refunds are available for digital products and services that have not been used or consumed, such as software licenses, online courses, and digital downloads. Physical products may be eligible for a refund if they are returned in their original condition and packaging within the specified return period. Some products or services may be non-refundable or subject to additional terms and conditions. It is important to review the refund policy for each product or service before making a purchase to ensure that you understand your rights and obligations regarding refunds. If you have any questions about the eligibility of a specific product or service for a refund, please contact our customer support team for clarification.

Non-eligible Products and Services

Certain products and services offered on Propel Nexus are not eligible for refunds. These may include, but are not limited to, the following:

• Products or services that have been used, consumed, or downloaded.
• Products or services that are provided on a subscription basis, such as monthly or annual memberships.
• Customized or personalized products or services that are tailored to your specific requirements.
• Products or services that are explicitly marked as non-refundable at the time of purchase.

Please review the refund policy for each product or service before making a purchase to ensure that you understand whether it is eligible for a refund. If you have any questions about the eligibility of a specific product or service for a refund, please contact our customer support team for clarification.

Refund Restrictions

Refunds may be subject to certain restrictions or limitations based on the terms and conditions outlined in this policy. These restrictions may include, but are not limited to, the following:

• Refunds may be limited to the original purchase price paid by the customer.
• Refunds may be subject to a processing fee or administrative charge.
• Refunds may be issued in the form of store credit or vouchers, rather than cash or credit card refunds.
• Refunds may be denied if the product or service has been used, consumed, or downloaded, or if it does not meet the eligibility criteria outlined in this policy.

It is important to review the refund policy for each product or service before making a purchase to ensure that you understand any restrictions or limitations that may apply. If you have any questions about refund restrictions for a specific product or service, please contact our customer support team for clarification.

Return Shipping and Handling

If you are returning a physical product for a refund, you may be responsible for the cost of return shipping and handling. Return shipping costs are non-refundable, and you may be required to cover the cost of return shipping yourself. Additionally, you are responsible for ensuring that the product is returned in its original condition and packaging to qualify for a refund. Please review the return policy for each product before making a purchase to understand your obligations regarding return shipping and handling. If you have any questions about return shipping and handling for a specific product, please contact our customer support team for clarification.

Exchange Policy

In addition to refunds, we may offer exchanges for certain products or services purchased on Propel Nexus. Exchanges may be subject to the terms and conditions outlined in this policy, as well as any additional terms and conditions specified at the time of purchase. If you are interested in exchanging a product or service, please contact our customer support team for assistance. We will do our best to accommodate your request and help you find a suitable replacement product or service. Please note that exchange availability may vary depending on product availability and other factors. If you have any questions about the exchange policy for a specific product or service, please contact our customer support team for clarification.

Changes to this Refund Policy

We may update or revise this Refund Policy from time to time to reflect changes in our practices or to comply with legal or regulatory requirements. We will notify you of any material changes to this Refund Policy by posting a prominent notice on our website or by sending you a notification directly. The effective date of the most recent version of this Refund Policy will be indicated at the top of the page. We encourage you to review this Refund Policy periodically to stay informed about your rights and obligations regarding refunds. By continuing to use Propel Nexus after any changes to this Refund Policy become effective, you consent to the revised terms. If you have any questions or concerns about this Refund Policy or our refund practices, please contact our customer support team at [email protected], and we will be happy to assist you.